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Telehealth Patient Info

The Hand Therapists Christchuch

Telehealth is the practice of healthcare, education and consultation through telecommunications technology. 


This may include telephone, text, app-based systems and video conferencing. 
 

This practice is well recognised internationally and nationally. 

Telehealth Definition

  • ACC
    There is a co-payment of $40 for approved ACC claims at the initial consultation. 40 Minute follow ups or follow ups booked four months or more after the last appointment for the claim or post operation appointment will incur a $35 copayment. Splinting costs are covered by ACC in most circumstances. Exercise equipment and consumables are not covered, discuss costs with your hand therapist. A cancellation fee of $30 applies to appointments cancelled without notifying the clinic 24 hours prior to the scheduled appointment. A DNA (Did not attend) fee of $30 applies to appointments you fail to attend. Overdue accounts may incur a $10 monthly statement fee.
  • Accredited Employer
    There is a co-payment of $40 for approved Accredited Employer claims at the initial consultation. 40 minute follow ups or follow ups booked four months or more after the last appointment for the claim and post operation appointments will incur a $35 copayment. Splinting costs are covered by the Accredited Employer in most circumstances. Exercise equipment and consumables are not covered, discuss costs with your hand therapist. A cancellation fee of $30 applies to appointments cancelled without notifying the clinic 24 hours prior to the scheduled appointment. A DNA (Did not attend) fee of $30 applies to appointments you fail to attend. Overdue accounts may incur a $10 monthly statement fee.
  • Private
    Private fees vary from $85 to $115. An Initial consultation is $115. Follow up consultations are $85 (20 minute consultation), $100 (30 minute consultation) and $115 (40 minute consultation). Splinting, consumables and exercise equipment are additional to this, please discuss the costs with your hand therapist during your appointment. Payment is expected on the day. Receipts can be provided for insurance purposes. Private Health Insurance may cover some of your costs depending on your policy - please check your policy wording for hand therapy cover. A cancellation fee of $30 applies to appointments cancelled without notifying the clinic 24 hours prior to the scheduled appointment. A DNA (Did not attend) fee of $30 applies to appointments you fail to attend. Overdue accounts may incur a $10 monthly statement fee.
  • Late Arrivals, Cancellations, DNA
    Late arrivals are managed on a case by case basis and will likely result in a shorter appointment or rescheduling the appointment to allow for other booked appointments. A cancellation fee of $30 applies to appointments cancelled without notifying the clinic 24 hours prior to the scheduled appointment. A DNA (Did not attend) fee of $30 applies to appointments you fail to attend. Three or more DNA/Late cancelations will result in future appointments being cancelled and your GP/referrer and funder being informed. No further appointments will be booked.
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